These
are answers to some frequently
asked questions. You may e-mail us
with your question and we would be happy to respond.
HOW DO I CLEAN MY CARPETS?
We recommend vacuuming frequently, especially high traffic
areas. Vacuuming removes dirt particles which cut your fibers
and cause carpet to look worn out. Every 2 years or whenever
your carpet looks a little shabby or dirty, get a professional
to deep steam clean your carpet. Never rent a shampooer because
they simply leave too much soap in your carpets after cleaning.
We recommend Brandon’s Carpet Cleaning; you can reach
them at 410-686-5480
WHAT TYPE OF CARPET IS BEST FOR ME?
That depends on its use. High traffic areas need dense pile
construction or high end berbers. Seldom used areas can use
a lower quality carpet and generally can use a lighter color.
Very light colors, including berbers, show dirt and traffic
patterns more readily.
WHAT IS THE MAIN DIFFERENCE BETWEEN CARPET CONCEPTS
AND "HOME CENTERS"?
Surpisingly, our prices are similar and even lower in many
cases. Home Center type box stores are geared to do it yourselfers;
they don’t employ high quality installers or knowledgeable
salespersons. Carpet Concepts kills all other companies with
their use of the best installers available, including ceramic,
hardwood, laminate, vinyl and carpet. We are experts in floor
covering; that’s all we do, and we do it well. Also,
our salespersons are highly trained and care about our customers;
they even remember their names when they see them out in the
community.
SHOULD I PUT HARDWOOD IN A KITCHEN?
That depends. Can you keep your little ones from damaging
it? Can you keep water off of it? Hardwood can dent and scratch
and excess water will damage it. While it is repairable, it
is also the most difficult floor to care for. We don’t
recommend it for very active families, however, for less active
families it looks great and is very warm and rich.
HOW DO I CARE FOR MY HARDWOOD?
Let me say it this way: never, ever, use any cleaner on it
except a manufacturer’s cleaning product (like Bruce
Hardwood floor cleaner, for example). Follow the directions
on the label. We recommend spraying a swifter with the cleaner
and then wiping the floor with the swifter.
IS CERAMIC HARD AND COLD?
To some extent, yes! However, it is also very durable and
easy to clean. Also, it looks fabulous with its exciting array
of styles and colors. To offset the cold, we suggest having
us install a heat matt under it, which will keep it warm and
toasty. And in front of sinks and other areas where you might
stand a lot, keep an area rug handy to soften the hardness.
DO I HAVE TO TEAR OUT MY EXISTING KITCHEN FLOOR BEFORE I INSTALL
A NEW ONE?
Most times, no. Most existing floors can remain in place and
have new floors installed right over top of them.
IS VINYL STILL A GOOD CHOICE FOR KITCHENS?
Vinyl is still a good value. It is less expensive than other
floors. In the last 5 years there have been unheard of improvements
in quality and design. It is much harder to tear or wear out
and easier to clean. Plus, much of it looks so much like wood
or ceramic that it can fool even us experts.
IS LAMINATE (LIKE PERGO STYLE FLOORS) A GOOD CHOICE?
Laminate is a very popular choice for active families. It
looks very much like real wood or ceramic and is extremely
durable. Unlike hardwood, it seldom scratches or dent.
HOW LONG DOES IT TAKE TO GET MY NEW FLOOR INSTALLED?
For custom ordered products, it takes 2-4 weeks. First, we’ll
measure and give you an estimate. Then, materials need to be
ordered and delivered and then we’ll call to see how
your schedule looks for installation.
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